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1.1. These terms and conditions (hereinafter referred to as the "terms and conditions") of the trading company PILECKÝ s.r.o., with registered office at Mokrovraty 177, 262 03 Nový Knín, identification number: 265 11 991, registered in the commercial register kept at the Municipal Court in Prague, section C, file 86811 (hereinafter only the "seller") regulate the mutual rights and obligations of the contracting parties arising in connection with or on the basis of the purchase contract (hereinafter referred to as the "purchase contract") concluded between the seller and another natural or legal person (hereinafter referred to as the "buyer") via the seller's online store. The online store is operated by the seller at the internet address www.ploty-pletivo-oploceni.cz, through a web interface (hereinafter referred to as the "web interface of the store").
1.2. The business conditions further regulate the rights and obligations of the contracting parties when using the seller's website located at www.ploty-pletivo-oploceni.cz (hereinafter referred to as the "website") and other related legal relationships. The terms and conditions do not apply to cases where a person who intends to purchase goods from the seller acts as part of his business activity when ordering goods.
1.3. The wording of the terms and conditions may be changed or supplemented by the seller. This provision does not affect the rights and obligations arising during the effective period of the previous version of the terms and conditions.
2.1. The web interface of the shop contains a list of goods offered for sale by the seller, including the prices of the individual goods offered. The prices of the offered goods are listed including value added tax. The offer for the sale of goods and the prices of these goods remain valid for as long as they are displayed in the web interface of the store. This provision does not limit the seller's ability to conclude a purchase contract under individually agreed conditions. All offers for the sale of goods placed in the web interface of the store are non-binding and the seller is not obliged to conclude a purchase contract regarding these goods.
2.2. The store's web interface also contains information on costs associated with packaging and delivery of goods. The information on the costs associated with the packaging and delivery of the goods listed in the web interface of the store is valid only in cases where the goods are delivered within the territory of the Czech Republic.
2.3. To order goods, the buyer fills out the order form in the web interface of the store. The order form mainly contains information about:
2.4. Before sending the order to the seller, the buyer is allowed to check and change the data entered by the buyer in the order, also taking into account the possibility of the buyer to detect and correct errors that occurred when entering data into the order. The data given in the order are considered correct by the seller. The seller immediately after receiving the order, it will confirm this receipt to the buyer by e-mail, to the buyer's e-mail address specified in the user interface or in the order (hereinafter referred to as the buyer's e-mail address")."
2.5. The seller is always entitled, depending on the nature of the order (quantity of goods, amount of the purchase price, estimated shipping costs), to ask the buyer for additional confirmation of the order (for example, in writing or by telephone).
2.6. The buyer acknowledges that the seller is not obliged to enter into a purchase contract, especially with persons who have previously materially violated the purchase contract (including business conditions) or are clearly disadvantageous.
2.7. The buyer agrees to use remote means of communication when concluding the purchase contract.
3.1. The price of the goods and any costs associated with the delivery of the goods according to the purchase contract can be paid by the buyer to the seller in the following ways:
3.2. Along with the purchase price, the buyer is also obliged to pay the seller the costs associated with the packaging and delivery of the goods. Unless expressly stated otherwise, the purchase price also includes the costs associated with the delivery of the goods.
3.3. In the case of payment in cash or in the case of cash on delivery, the purchase price is payable upon receipt of the goods. In the case of non-cash payment, the purchase price is payable within 5 days from the conclusion of the purchase contract.
3.4. In the case of non-cash payment, the buyer is obliged to pay the purchase price of the goods together with the indication of the variable payment symbol. In the case of non-cash payment, the buyer's obligation to pay the purchase price is fulfilled when the relevant amount is credited to the seller's account.
3.5. Any discounts on the price of goods provided by the seller to the buyer cannot be combined with each other.
3.6. If it is customary in business dealings or if it is stipulated by generally binding legal regulations, the seller will issue a tax document - invoice to the buyer regarding payments made on the basis of the purchase contract. The seller is a value added tax payer. Tax document - invoice will be issued the seller to the buyer after payment of the price of the goods.
4.1. The buyer acknowledges that according to the provisions of § 53 paragraph 8 of Act No. 89/2012 Coll., Civil Code, as amended (hereinafter referred to as the Civil Code"), it is not possible, among other things, to withdraw from the purchase contract for delivery goods modified according to the wishes of the buyer, as well as goods that are subject to rapid deterioration, wear and tear or obsolescence."
4.2. If it is not a case mentioned in Article 4.1 or another case where it is not possible to withdraw from the purchase contract, the buyer has the right to withdraw from the purchase contract in accordance with § 53, paragraph 7 of the Civil Code, within fourteen ( 14) days after taking over the goods. Withdrawal from the purchase contract must be demonstrably delivered to the seller within fourteen (14) days after taking over the goods, to the address of the seller's place of business or to the seller's e-mail address info@pilecky.cz.
4.3. In the case of withdrawal from the contract according to Article 4.2 of the terms and conditions, the purchase contract is canceled from the beginning. The goods must be returned to the seller within 10 working days of sending the withdrawal from the contract to the seller. The goods must be returned to the seller undamaged and unworn and, if if possible, in the original packaging.
4.4. Within a period of ten (10) days from the return of the goods by the buyer according to Article 4.3 of the terms and conditions, the seller is entitled to carry out an examination of the returned goods, in particular to determine whether the returned goods are not damaged, worn or partially consumed.
4.5. The buyer acknowledges that if the goods returned by the buyer are damaged, worn out or partially consumed, the seller has a claim against the buyer for compensation for the resulting damage. The seller is entitled to unilaterally offset the claim for compensation of the incurred damage against the buyer's claim for a refund of the purchase price .
4.6. The operator reserves the right to correct the price of the goods before sending the goods, if he discovers that the goods were offered at an incorrect price. In such a case, the customer must be informed of the correct price and the customer must agree to the price adjustment. Otherwise, the purchase contract will not be concluded and the order will be canceled by the operator.
5.1. The method of delivery of the goods is determined by the seller, unless otherwise stipulated in the purchase contract. If the method of transport is contracted based on the buyer's request, the buyer bears the risk and any additional costs associated with this method of transport.
5.2. If, according to the purchase contract, the seller is obliged to deliver the goods to the place specified by the buyer in the order, the buyer is obliged to take over the goods upon delivery. If the buyer does not take over the goods upon delivery, the seller is entitled to demand a storage fee of CZK 150 (in words: one hundred and fifty Czech crowns) and is further entitled to withdraw from the purchase contract.
5.3. In the event that, for reasons on the part of the buyer, it is necessary to deliver the goods repeatedly or in a different way than was specified in the order, the buyer is obliged to pay the costs associated with the repeated delivery of the goods, or the costs associated with another method of delivery.
5.4. When taking over the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and, in the event of any defects, to notify the carrier immediately. In the event of damage to the packaging indicating unauthorized intrusion into the shipment, the buyer does not have to accept the shipment from the carrier. By signing the delivery note, the buyer confirms that the shipment of goods met all the conditions and requirements, and any later claim regarding damage to the packaging of the shipment cannot be taken into account.
5.5. Additional rights and obligations of the parties during the transportation of goods may be regulated by the seller's special delivery conditions, if issued by the seller.
5.6. Delivery date: within 10 days from the binding order.
We are able to deliver most goods within 10 working days throughout the Czech Republic. Goods ordered on a weekend or holiday will be shipped within 10 days from the first working day following the holiday or weekend.
Important notice: The delivery period of 10 days cannot be met if the customer pays the proforma invoice by bank transfer. We receive and post the payment from the bank within 3-4 days, after which we send the goods. We always choose the way we deliver the goods to you according to the size of the current order. The prices for the transport of goods by the transport service are derived from the weight and size of the shipment:
For a shipment containing sub-gravel boards (minimum order of 5 pcs) - shipping price according to distance.
We use the services of these transport companies: FOFR or our own transport
Prices for the transport of goods by PILECKÝ, s.r.o. are derived from the total price of the order and the distance from our warehouse:
If you are interested in shipping the ordered goods outside the Czech Republic, contact us on phone: +420 318 593878, or by e-mail info@pilecky.cz for more information.
If you choose personal pickup as the shipping method before sending your order, you can pick up the goods in our sales warehouse at:
PILECKÝ s.r.o.
Mokrovratz 177
262 03 Nový Knín
Mon-Fri 7:00 a.m.-4:00 p.m.
Sat 8:00 a.m. - 12:00 p.m.
6.1. The buyer acquires ownership of the goods by paying the entire purchase price of the goods.
6.2. The buyer acknowledges that the software and other components making up the store's web interface (including photos of the goods offered) are protected by copyright. The buyer undertakes not to perform any activity that could allow him or third parties to interfere or unauthorized use of software or other components making up the web interface of the store.
6.3. When using the web interface of the store, the buyer is not entitled to use mechanisms, software or other procedures that could have a negative effect on the operation of the web interface of the store. The web interface of the store can only be used to the extent that it does not affect the rights of other customers of the seller and which is consistent with its purpose.
6.4. The buyer acknowledges that the seller is not responsible for errors arising as a result of interventions by third parties in the website or as a result of using the website contrary to their purpose.
7. PROTECTION OF PERSONAL DATA AND SENDING COMMERCIAL MESSAGES
7.1. The protection of personal data of the buyer, who is a natural person, is provided by Act No. 101/2000 Coll., on the protection of personal data, as amended.
7.2. The buyer agrees to the processing of his personal data: first and last name, residential address, identification number, tax identification number, e-mail address, telephone number (hereafter collectively referred to as personal data")."
7.3. The buyer agrees to the processing of personal data by the seller, for the purpose of realizing the rights and obligations from the purchase contract and for the purpose of sending information and business communications to the seller.
7.4. The buyer acknowledges that he is obliged to provide his personal data (when registering, in his user account, when ordering from the web interface of the store) correctly and truthfully and that he is obliged to inform the seller of any change in his personal data without undue delay .
7.5. The seller may entrust the processing of the buyer's personal data to a third party as a processor. Apart from the persons transporting the goods, the seller will not transfer the personal data to third parties without the buyer's prior consent.
7.6. Personal data will be processed for an indefinite period of time. Personal data will be processed in electronic form in an automated manner or in printed form in a non-automated manner.
7.7. The buyer confirms that the provided personal data is accurate and that he has been informed that this is a voluntary provision of personal data. The buyer declares that he has been informed that he can revoke his consent to the processing of personal data in relation to the seller in writing notification delivered to the seller's address.
7.8. In the event that the buyer believes that the seller or the processor (Article 7.5) is processing his personal data, which is contrary to the protection of the buyer's private and personal life or contrary to the law, especially if the personal data inaccurate with regard to the purpose of their processing, may:
7.9. If the buyer requests information about the processing of his personal data, the seller is obliged to provide him with this information. The seller has the right to request a reasonable payment for providing the information according to the previous sentence, not exceeding the costs necessary to provide the information.
7.10. The buyer agrees to send information related to the seller's goods, services or business to the buyer's e-mail address and further agrees to the seller's sending commercial messages to the buyer's e-mail address.
8.1. This does not affect consumer rights arising from generally binding legal regulations.
8.2. The seller is authorized to sell goods on the basis of a trade authorization and the seller's activity is not subject to any other authorization. The trade inspection is carried out within the scope of its competence by the relevant trade authority.
8.3. If any provision of the terms and conditions is invalid or ineffective, or becomes so, the invalid provision will be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision does not affect the validity of the other provisions. Amendments and additions to the purchase contract or terms of business require a written form.
8.4. The purchase contract, including the terms and conditions, is archived by the seller in electronic form and is not accessible.
8.5. Seller's contact details: delivery address PILECKÝ s.r.o., Mokrovraty 177, 262 03 Nový Knín, e-mail address info@pilecky.cz, phone 318 593 878.
8.6. The Czech Trade Inspection, with registered office at Štěpánská 567/15, 120 00 Prague 2, ID number: 000 20 869, Internet address: http://www.coi.cz, is responsible for the out-of-court settlement of consumer disputes arising from the purchase contract.
* All prices listed include VAT.